Privacy policy
At Concept Commercial Flooring, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our flooring services, visit our website, or communicate with us.
1. Information we collect
We may collect the following types of information:
Personal Information: such as your name, email address, phone number, job title, and company name when you contact us or sign up for our services.
Business Data: such as energy usage, operational practices, and other construction data for retention purposes.
Website Usage Data: including IP address, browser type, pages visited, and other analytics collected via cookies or similar tracking technologies.
2. How we use your information
We use the information we collect to:
Provide and manage our Flooring Services
Communicate with you about your project and our offerings
Improve our website and service delivery
Meet legal and regulatory obligations
3. Sharing your information
We do not sell, rent, or trade your personal information. We may share data with trusted third-party providers who help us operate our business, such as IT support or our trusted suppliers, this will only ever be under strict confidentiality agreements.
4. Data security
We take reasonable measures to protect your information from loss, misuse, and unauthorized access. Our data is stored securely, and access is limited to personnel who need it to perform their roles.
5. Your rights
Depending on your location, you may have rights to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Object to or restrict certain types of data processing.
Withdraw consent at any time (where processing is based on consent).
To exercise your rights, please contact us using the information below.
6. Cookies
Our website may use cookies to improve user experience and gather usage data. You can manage all your cookie preferences entirely through your browser settings.
7. Retention
We retain personal and business information only as long as necessary for the purposes described in this policy or as required by law.
8. Changes to this policy
We may update this Privacy Policy periodically. Changes will be posted on our website with the updated effective date.
Concept Commercial Flooring Ltd.
Registered In England - 137 Watling Street, Radlett, Herts, WD7 7NQ
Date: 25 January 2026
